SHIPPING & RETURNS.

Last updated August 15, 2026

Made to order

Every Goose Club piece is printed or embroidered for you when you order it — we don't warehouse piles of shirts. That keeps the flock fresh, but it means production takes a little time before shipping starts.

Timing

  • Production: typically 2–5 business days.
  • US shipping: typically 3–5 business days after production.
  • Canada: typically 6–12 business days after production, and customs fees may apply on delivery.

You'll get a tracking email the moment your order ships, and you can always check status at gooseclub.co/orders.

Shipping costs

Free US standard shipping on orders over $75. Below that, the rate is shown at checkout before you pay. We currently ship to the US and Canada.

If something's wrong, we make it right

Damaged in transit, misprinted, defective, or we sent the wrong item? Email support@gooseclub.co within 30 days of delivery with your order number and a photo, and we'll send a free replacement or a full refund — your pick. No return shipping, no hassle, no interrogation.

Sizing and change-of-mind

Because each piece is made specifically for your order, we can't accept returns or exchanges for sizing or change-of-mind. Please check the size guide on each product page before ordering — and if you're between sizes or unsure, email us before you buy and we'll help you pick. If we ever get it wrong on our end, see above: we make it right.

Order changes and cancellations

Need to fix an address or size right after ordering? Email support@gooseclub.co as soon as possible — we can usually catch an order before production starts. Once it's in production, we can't cancel it.